Trust center
Trust and support
Find security, service status, privacy, and support information.
Security and incident reporting
Private projects, uploads, jobs, and results require an authenticated account. Report a suspected vulnerability through the security contact.
Open security pageService status
Check whether the application is reachable. Analysis progress and failures appear in the workspace.
View service statusRetention and deletion
The privacy policy explains retention, project trash, backups, and account-deletion requests.
Subprocessors and regions
The current architecture uses managed cloud infrastructure, Google Gemini for server-routed Chat Lite, and Resend for invitation email. The primary application region is East US 2; other providers and recovery systems may process in other regions.
Read provider routingAnalysis and model privacy
Private scientific work runs on Ubi-managed infrastructure unless a method page says otherwise. Ubi Biologics does not use private content to train models for other customers or the public without written consent.
DPA, BAA, and regulated-data posture
The public Service does not claim a DPA, BAA, security certification, formal penetration-test cadence, or regulated-data boundary. These controls and any residency commitment must be confirmed in a written customer agreement before protected or regulated data is submitted.
Contact: helpdesk@unibiointelligence.com
Changes and research-use boundary
Scientific results are for research use. Interpret them within the assumptions and limitations shown for each method. Important product changes appear in the changelog.
Open changelogTrust page last updated: 3 August 2026.
